Returns Policy

Our Returns Policy
We take great pride in the quality of our ingredients for all your bakery, gelato, and pastry needs. We understand that sometimes a return is necessary, and we want to make that process as straightforward as possible.

General Returns
If you are not satisfied with your purchase, you may return items for a refund within a reasonable period of time from the date you received your order. Please notify us of your intent to return an item in a timely manner by contacting our customer service team.

Conditions for Return
The item must be in its original, unopened condition and packaging.

We cannot accept returns for products that have been opened or used for food safety and hygiene reasons.

You will be responsible for the shipping costs associated with returning the item.

If you ordered the item in error, a restocking fee may be applied to your refund.

Once we receive and inspect your returned item, we will process your refund to the original method of payment.

How to Initiate a Return
To start the returns process, please contact us with your order number and details about the product you would like to return. Our team will provide you with further instructions on how to send your item back to us.